Our Courses

We offer a great selection of highly effective training programmes ranging from ½ day to 3 days in duration, developed utilising training expertise gained over the past 25 years. We also offer extensive experience in course design for those of you who wish to arrange training that is completely tailored to your specific requirements.

Courses can be delivered on an in-house basis anywhere that suits you both in the UK & overseas & a small selection are offered on an open basis by our trainers located throughout Scotland. All our trainers are members of the Association of Quality Assured Trainers.

In addition our Service Assured programme is able to be purchased under licence providing larger businesses with a more cost-effective alternative to in-house customer service training. Allow us to train your in-house trainers to deliver high impact customer service training using Service Assured materials.

Our Train the Trainer programme is also available under licence for in-house delivery.

Please contact us direct for any specific requirements

     • Customer Service

     • Train the Trainer

     • Developing your Skills

     • Tourism & Hospitality Training