Tourism & Hospitality
We offer a growing range of short training courses specific to the tourism & hospitality industry. Courses range from ½ day to 3 days in duration & are a quick & easy way to update the skills of both you & your team.
Our short course programme includes:
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Management & Business Development
• Managing service excellence

• Leading an effective team

• Managing work & staff

• Duty management workshop

• Job chat training

• Interview & selection skills

• Handling conflict/difficult staff

• Business awareness seminar

• Marketing for beginners

• Promotional ideas

• Understanding finance |
Staff Development
• Service Excellence

• Mystery shopper assessment skills

• REHIS Food Hygiene certificate

• Food & drinks service skills

• Selling skills

• Telephone techniques

• Disability awareness

• Complaint handling

• Welcome Overseas Guests

• Train the Trainer

• Foreign Workers customer service
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Contact us direct for specific course details. Should you require any training not included in the above list please get in touch & we will provide you with some options.
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