Our training & consultancy services are designed to assist you in the development of a cutting edge workforce so that you or your team can excel in today’s competitive environment.
We offer a wide variety of solutions either on an in-house basis or through our open programmes. Courses can be specifically tailored to meet your needs or you can choose from our extensive range of programmes. If you require support in the following areas then you have come to the right place: Training • Customer Service Training • Trainer Training • Skills Development Programmes • Tourism & Hospitality Training • Customised Training Programme Design Consultancy • Group Facilitation • Creating a Customer Focused Culture • Service System Development • Mystery Shopping • Training Needs Analysis • Induction Programme Development • HR Strategy & System Development • Tourism Business Development • Innovation Support
Forthcoming Open Courses
28 May 2008 EFFECTIVE MINUTE TAKING Edinburgh
£95 p.p. + vat For further information contact us
23 June 2008 CUSTOMER SERVICE Delivering Service Assured Edinburgh